Posts Tagged ‘Internet marketing’

Intrusive Hover ads don’t work

Tuesday, December 8th, 2009

I see t all over the place online, and particularly on commercialised blogs.  People have content articles which you start to read when suddenly a hover ad in a style sheet dims the article you are reading and demands that you interact with it, or close the article.  Well guess what, I close the article and I suspect everyone else does as well.

Some of them do at least have a close option on them but others are so badly written (or so determined to get a click and a bit of commission at any cost) that the rest of the site becomes useless and pointless for the visitor.

This kind of advertising isn’t a million miles away from the shop assistant who immediately accosts you and pesters you from the moment you walk into their shop until the moment you get fed up and storm out vowing never to go back.

In both cases there is absolutely no engagement, and the only thing in their eyes is dollar signs.  It is also an attitude that is more likely to actually prevent a sale from happening than pretty much anything else

Any sale is completed by consent from both sides.  These types of site are not destined to produce any real revenue for the owner because the vast majority of visitors will close down and go somewhere else.    As a result any useful content that the site has amassed is completely wasted.

We know that Google’s Adwords work because they give you exactly what you are interested in at exactly the time you are looking for information on it.  Compare that to an Ad that isn’t targeted and won’t go away and interrupts you whilst you are researching something else.  How likely is that ad to succeed?

As a professional I am incredulous that people persist with these tactics and would urge everyone to sit and think about what they were doing.  There is a way to market, advertise and promote yourself online and it works.  Why would you want to pick techniques that didn’t work?

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Marketing advice for startups and how to avoid marketing charlatans

Friday, November 20th, 2009

I try to stay up to date on all aspects of marketing, and have for many years followed a group of people who run seminars and webinars and conferences and all manner of events where you pay to hear them present.

The sales pitch goes like this.

You are a startup and you have created something amazing in your shed that all the world needs but you haven’t got a clue how to bring it to market.  You therefore look at Google and put in something like Internet Marketing or How to market products, and there suddenly is an ad asking you if you are happy with your marketing.

This is the amazing way that Google works, it gives you an ad for what you are looking for at exactly the time you are looking for it.  Of course you are going to click on it.  You then go thorugh to a website and you give them your email address in return for a document that promises you the secrets of all marketing.  Sounds good so far doesn’t it?  Now the kicker, couple of times a week you get invited to an event or webinar which is actually a pitch to you so that you will spend thousands on learning all about marketing.  The challenge they lay down to you is if you do not do this then you are not taking your business seriously.  If you do pay up you will be a member of the elite that will very soon be driving around in an Aston Martin and dating supermodels (ok some people like Porsches and would rather have Brad Pitt but you get the idea).

Now those are pretty strong and emotive words so its natural that a lot of people will cough up the cash.  Now before I go any further I will say that I have never coughed up the cash to go to one of these but I know the routine.  I was originally an actor and trained professionally so I know how to command a room and whip up emotion in an audience, I therefore know the gig and I have sat at the back whilst some of these people went to work.

It is important to get as many people as possible in the room and so hotel conference facilities are perfect.  You keep it informal, you move around a lot and you keep the energy up as you promise this and that and make sure that you associate yourself with their success.  It can be very effective and its a tactic that is used by Politicians and cult leaders.  In fact Adolf Hitler was extremely good at this technique.  That gave you food for thought didn’t it?

The thing is that they then turn things around and say to you that you don’t really want to be in the business you are in.  What you really want to do is the same thing as them.  They tell you that you don’t actually need to be an expert to give presentations like this, all you need is to say that you are.  I’ve heard one example given of a chap who gives presentations about running restaurants to new restauranters, but who has never run a restaurant in his life.  This is explained to you as if its a good tihng.

Ok stop.  Back the truck up.  There is a guy here who is telling you that he is an expert in things and that you should be in this business as well, and it doesn’t matter if you actually have experience in the industry or not, all you have to do is say you are and people will give you money.  Have you spotted the contradiction in the argument yet?

They will tell you about how they know more about Google advertising than anyone else in the world.  What you mean more than the guys at Google, or agencies that are managing multi millions on behalf of clients and have whole teams to devote to it?  Its interesting that as the recession has bit harder so the claims coming from these people has got more and more outrageous.  I expect them to pretty soon announce that they are the reincarnation of Christ, Adam Smith and David Ogilvy all wrapped into one black turtle necked jersey package.

Now the spoiler.  Everything they say can be read in a book, and it is a book that wasn’t written by them.  I would argue that their information is also out of date because they are not at the leading edge of marketing innovation but for most businesses that shouldn’t matter too much.  The books will cost you somewhere between £5 and £25, and you can then go online to discuss them.  There are genuine thinkers in the world and they are very happy to share their knowledge with you, but these guys on the stage are not them.  They are telling you the same thing, don’t update their pitches often enough and are charging you a premium for hearing something that you can get in a store in your town, or order for next day delivery from Amazon.

Our Booklist should get you started quite nicely, and there is also the British Library that is there to help you for free too.  If your money is tight and you don’t know how to market yourself these books will give you absolutely everything you need to know to get started, and after that when you have built a business, an agency will be able to help you with some creative ideas to get you on to the next level.  People in agencies have been doing this for many years and will take responsibility for the work they do.  They won’t simply tell you how to do it and pick up a fee.

Please don’t be fooled by the charlatans.

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End to End Digital Marketing Strategy

Tuesday, October 27th, 2009

I was going to start off by writing that the Interactive Marketing World is changing but that’s a bit like saying we all get older every day.  Of course it is changing it has been changing ever since the first banner ad appeared on a website.  It’s been changing since the first email was sent asking people to click through to a website and it has been changing ever since the first context sensitive ads appeared.  It’s always been changing and has moved at warp speed.

My point though is that a fundamental shift is happening at the moment.  The individual disciplines are becoming mature now, and new channels are not so much new as just recognitions of things that had been happening anyway and embraced into the overall interactive marketing mix.  What is changing is that the focus is moving away from the disciplines and towards the over arching strategy that binds it all together.  Its moving Away from a toys focus and into a business focus that looks at the results and what it actually achieves for business.

I would argue that even though you can generate metric ton load of traffic for your site that unless you are able to convert it, then it is a waste of time.  I would also argue that even though you have the best most necessary products in the world, unless people know about them you have wasted your time. That’s what I am talking about, joining the disciplines up into a cohesive chain that provides an overall strategy for a customer.  It begins with a group of people who have never heard of you and leads them through a journey that ends with regular customers who buy from you habitually and who tell everyone they know about how great you are.

Some of the early clients I worked with would say that they didn’t need to have time spent generating more traffic because they were satisfied with their current traffic levels but they didn’t understand that if you are optimising every part of the chain then the results are not just greater, they are exponentially greater.

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